Processing Issues Hit the Road: DLT Struggles with Driver’s Licenses and IDs

Hey gamers and tech fans! If you were planning to renew your driver’s license or snag a Guam ID, you might want to hit pause for a moment. The Department of Revenue and Taxation’s Driver’s License Examination Branch (DLEB) is currently having some major hiccups with processing applications. This isn’t just a minor glitch; a lot of us are feeling the impact.

So, what’s happening? Basically, the vendor and the Office of Technology are aware of the situation and are working hard to get things back on track. But until then, processing delays are the name of the game. If you need a new license or ID, you can still try to handle things through their online portal at myidguam.gov, but be prepared for a wait. The processing might take longer than you’d like, so plan your moves accordingly.

On the bright side, DLEB is still in action when it comes to a couple of services. For those of you looking to schedule written tests or get a learner’s permit, you’re in luck. They’ve got you covered! If you’re in the process of hitting the books for your permit, now’s your time to shine.

But for everyone else needing to renew or replace their ID cards, the advice is simple: reach out to the DRT’s Call Center before you swing by. You can hit them up at 671-635-1840/1841/7651, or if you’re more of an email person, just shoot a message to pinadmin@revtax.guam.gov. Getting ahead of the game can save you a bunch of frustration down the line.

Updates will be flowing as the tech peeps get their stuff sorted out. So keep an eye peeled for announcements, and don’t hesitate to check in if you have questions. Just like leveling up in your favorite game, getting your ID sorted out might take a bit of grinding—but at least you’ll be prepared for what’s coming next!